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Widow, Holly Hall (Gabrielle Carteris) and her son Ben (Josh Hayden) arrive at her mother's new work place where they meet their new neighbour Nickolas St. Clair (Steve Bacic) and Ben starts to believe he is Santa Claus and throughout the story Ben tries to set his mum and Nick up together but with the ulterior motive of having his wish granted to bring his dead father back.

Gina (Marla Sokoloff) and Seth (Patrick J. Adams) have been pen pals for thirteen years and over the years they graduated from handwritten letters and started corresponding by email, but they were insecure with who they were as people and had decided not to exchange telephone numbers or photographs, instead they sent photos of their more outgoing best friends, Ellen (Lindy Booth) and Matt (Jonathan Cherry), passing them off as themselves without telling either Ellen or Matt.

Kelsey Grammer stars as miser Ebenezer Scrooge in this musical retelling of Charles Dickens' “A Christmas Carol”.